DELIVERY / SHIPPING
We know how vital a fast delivery service can be, so we aim to dispatch all orders within three working days of payment. This is usually just one working day, and on a next-day courier service within the UK.
Export shipment times vary between the country and chosen service, but we dispatch within the same timeframe as UK orders.
In certain circumstances beyond MED Race Technologies’ control, the delivery time may vary. We will contact you if there is a delay to your order.
Our courier service delivers between 8:00 and 19:00 on weekdays, and will require a signature to release the shipment, so please specify an address where someone will be able to sign for your order between these hours. We will not take responsibility for orders delayed or additional redelivery charges incurred due to no one being available to accept a delivery.
We make every effort to deliver within the times stated, but will not be liable for any loss caused to you by late delivery. If the products are not delivered within the delivery times quoted above, please contact MED Race Technologies and we will ensure that you receive your order as quickly as possible.
Early deliveries, Saturdays and even Sundays are available upon request, but these options are not programmed into the website, so please contact us by phone and we will be able to quote.
INTERNATIONAL DELIVERY / SHIPPING
We ship daily to most destinations worldwide. Delivery time is not guaranteed with international shipping due to potential customs and clearance delays, but most shipments will be delivered in five to seven days via Fedex.
We list an option for ‘priority’ and ‘standard’ services on export orders. To some addresses you may find that the fastest priority service is actually cheaper than standard. This is simply down to the number of daily export shipments – any bulk discounts are passed directly to the customer.
You may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Additionally, when ordering from us the customer must comply with all laws and regulations of the country in which the goods are received.